Cafe Staff

Summary

It takes the whole team to deliver on Time & Tide Coffee’s mission of better coffee for everyone. Our baristas are the local face of Time & Tide Coffee and play a huge role in ensuring people experience our coffee in the best way possible. They provide exceptional hospitality by creating a welcoming and inclusive environment, facilitate a consistent “better coffee” experience for our guests, and contribute positively to the whole team. Professional growth is emphasized at Time & Tide Coffee, and we expect our baristas to expand their knowledge and develop passion for the craft.
Essential Functions

Prepare espresso beverages for customers, meeting Time & Tide Coffee’s standards of excellence; Develop a thorough knowledge of our specialty recipes as well as “off-menu” espresso drinks customers may request
Deliver exceptional customer experience; Proactively engage with customers to understand and meet their needs – go the extra mile to ensure they get exactly what they want
Maintain familiarity with product and quality standards; this includes having a thorough understanding of our coffees - both whole bean and prepared, teas, food, and merchandise, in order to drive sales and engage in informed conversations with guests
Maintain a clean and organized environment for customers and coworkers – front of house + back of house; a clean environment is everyone’s responsibility
Accurately process transactions in the POS system (Square) and reconcile cash drawer at end of day (as required by your schedule)
Ask for feedback on performance; know and hone your personal strengths and opportunities for improvement.
Other duties as assigned + required
Qualifications

Great communication skills – with fellow employees and with customers of all backgrounds
Ability to deliver exceptional hospitality in a personal and sincere manner; Good vibes only ☀️
Growth-oriented; be open to feedback and constantly striving to improve
Ability to multi-task with ease
Early AMs, weekends, and extreme reliability required
Physical Demands

Stand and walk—must be able to stand for shifts and move about the café
Perform repetitive motion with the hands, wrists and forearms to operate espresso machinery
Taste/Smell – ability to detect and perceive smell of coffee
Talk/hear – frequently communicates with customers
Carry weight, lift – lift up to 5 pounds frequently and up to 50 pounds occasionally
Work Environment

Work is performed at Time & Tide Coffee’s flagship Biddeford, ME cafe
Interfacing with the public is a key part of this job
The cafe space can be noisy at times
Compensation

Hourly; starting at $15/hr starting PLUS pooled tips

Please send your resume and cover letter to resumes@timeandtidecoffee and let us know why you’re a great fit!